This webinar shares the story of how our team is making hearing care more accessible and convenient. You’ll see how a dedicated professional is building a thriving practice by filling her schedule with quality appointments and achieving the goals she set for herself. Her commitment to growth and excellence reflects the values that drive our approach to patient care.
The webinar also highlights an innovative service model designed with patients in mind. Our trained technician brings lightweight, portable equipment directly to a patient’s home, creating a comfortable and stress-free experience. From there, patients are guided through a simple setup that allows them to connect remotely with an audiologist — no matter where they are. This ensures that even those who can’t easily travel to an office still receive the same high level of care.
By combining smart scheduling, modern technology, and personal service, we’re able to deliver flexible solutions that benefit both patients and providers. Whether it’s meeting individual goals or extending care to new communities, this webinar demonstrates how these efforts are reshaping the patient experience and opening new possibilities in hearing healthcare.
Additional Resources
SUBMIT FOR CE CREDIT
Speaker(s):Nancy Groen, Au.D., has been practicing audiology since she graduated from Dalhousie University in 2012. She joined SHOEBOX Ltd. in January 2023 initially as one of the in-house audiologists. She is now the Clinical Success Manager serving hearing services and health care customers. Prior to joining SHOEBOX, Nancy practiced as a clinical and dispensing audiologist with experience in diagnostics as well as hearing aid evaluations and fittings. Nancy is a contributing member to the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO).
McKayla MacDonnell is an Account Manager on the Hearing Services team at SHOEBOX Ltd., specializing in diagnostic audiometers and hearing screeners. Since joining SHOEBOX in 2022, she has been helping audiologists and practice owners integrate innovative tools to enhance patient care and streamline their workflows. With a degree in Biotechnology, McKayla brings a strong foundation in science and technology to her work. She is passionate about modernizing hearing healthcare and finding the right solutions to support her clients’ needs.